One operational inbox
Bring customer conversations into a shared view with ownership, status and workspace boundaries.
WhatsApp operations
WhatsApp automation that keeps humans in control
Capture conversations, draft useful replies, route work and approve sensitive messages before send.
Draft, approve, send
AI can prepare the reply while a person reviews price, policy, commitment or sensitive customer information.
Keep the proof
Message events, approvals and delivery outcomes remain visible for follow-up and operational review.
Enter through Luama.
Request a workspace for your company, or sign in if Bordales has already approved your account.
Questions before access
Clear answers, before onboarding
What does WhatsApp automation that keeps humans in control include?
Luama AI maps the workflow, channels, approvals, data boundaries, reporting and support path before the build is activated.
Can a person approve important actions?
Yes. High-risk messages and workflow actions can stop for human review before anything is sent or changed.
Is each company workspace separate?
Yes. Approved customers receive a workspace with scoped users, channels, workflows and operational records.